Evidential-grade Recording and Incident Reconstruction for Public Safety
Integrated Recording and Quality Management for Contact Centres
Unified Recording and MiFID II Compliance for the Finance Sector
Communications Recording and Quality Management for Government
With full support for mixed media. (TDM, VoIP, Mobile, Screen, CCTV, Radar) on a fully distributed architecture.
Symphony has been designed for high reliability. A range of fault tolerant and distributed architectures can be implemented with ease.
We've worked hard to minimise the learning curve. Symphony has a clean, consistent and logical interface that allows users to be productive with little or no training.
With the exception of TDM recording, all Symphony components can be deployed in virtual environments. It has been tested on both VMWare and Hyper-V.
Acquire. Analyse. Act. Symphony provides tools to allow actionable intelligence to be extracted from your recorded data.
We understand that different businesses have different support requirements. We can offer a support package tailored to your needs including 24/7/365 options with tight SLAs.
A range of interfaces are available that allow close integration of Symphony with your data systems. This provides many benefits that can optimise business processes and maximise the impact that recording can have on your bottom line.
Evidential integrity you can trust. Symphony is one of only three systems approved for the evidential recording of police interview in the UK. Evidence recorded by Symphony is used every day in serious criminal cases.
Mario ZeppetelliBanking Systems Analyst
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